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Flash in the pan! After 15 years, we’re still laughing at that one 😊

Laugh at the haters

I sold my very first ad before my website was even live, I sold that ad while standing in my kitchen wearing shorts, slippers, and a t-shirt. My kitchen served as an impromptu office, my cheap laptop perched on a small table against one wall. That was the sale that started it all, I later used that meager $400 to buy much needed groceries. It was exciting and a bit intimidating all at the same time, but even then, I knew it was going to work. I then proceeded to spend countless months burning the midnight oil, building a wholesale directory that would become GetThatWholesale.com.

That was over 15 years ago, WOW!

Here are few things I learned along the way…

Laugh at the haters because let’s face it, they are hilarious. I remember one of the first times I heard some negative noise coming from the competitive peanut gallery. This was somebody I used to work with, same industry, etc. They called GetThatWholesale a “flash in the pan”, I’ll be honest, at the time it bothered me but now looking back I realize they had no idea how determined I was to succeed, they were totally clueless. Over the past 15 years I cannot tell you how many times we have laughed at this comment, so thank you very much! (you know who you are A 😉)

It’s just business, it’s not personal. After 15 years of doing business, we developed some very strong relationships, some clients become very good friends, you learn about their professional teams and their families, Christmas cards are exchanged, all is great and then one day they just leave. It can be hard not to take this departure personally but clients come and go, even when the service is great you can expect some clients to leave. We handle this situation the same way each and every time, wishing them all the best and hoping to reconnect in the future. How you end a relationship can be just as important as how you start one, we have had clients return years later and tell us how they really appreciated the way we handled things.

Some people are just unhappy all the time. Unfortunately, no matter how nice you are to some people, some people are just jerks. These folks really test your professionalism and sometimes even your contracts. We learned early on the best way to deal with these folks is to fire them, yup cancel them out of your life. Clients like this are not worth the money, it won’t matter how many times you bend over backward for them they will just keep complaining. They will demand concessions, argue promises made, and generally all-around suck. This type of client will ignore emails and calls for weeks and then act like you never reached out. Save yourself the headache and tell them goodbye.

Never bad mouth your competition even when they bad mouth you. This rule can be tough to follow sometimes, especially if you have a competitor that constantly slings mud in your direction. We have experienced this ourselves, competitors that hate our success and the fact we are taking even a single dollar away from them. Well, for any of those mud slingers reading this…it’s more like MILLIONS (shhh… don’t tell anyone). I remember walking through an airport once and running into a competitor, we had a brief conversation and they pretended like they didn’t know us. I thought that was odd since they talk about us all the time. Maybe it was the face-to-face thing that got them confused? People do seem to say less in person, I’m 6’2, 275 lbs., proud father and husband, the proud owner of several businesses, state president of a motorcycle club, covered in tattoos, earned two black belts, and walk with confidence. Just remember to keep the focus on your business and all the reasons why a client should choose your business over another, leave the mud outside where it belongs.

Remember it will hopefully all be worth it. If I knew then what I know now, I sure would have had fewer sleepless nights starting out. But honestly, I believe those sleepless nights were part of the success, it gave me goals and provided me with motivation to keep working harder. All that effort eventually instilled a tremendous pride in my product, that pride shines through in the thousands of satisfied clients we have worked with over the years.

So here we are, present day, I’m semi-retired now and find myself laughing a lot, I don’t take myself too seriously, I spend lots of time with my family and our 3 dogs, I ride my Harley often and I enjoy all the little things in life. I wouldn’t change a thing, it was all worth it.

Thanks for the last 15!!!

It’s a beautiful day, time for a cigar!

Vice President of Sales, GetThatWholesale.com – Robert Light

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How To's Wholesale

We’ll Take A Few Questions

Every month we receive lots of questions from wholesale buyers and suppliers just like you. It’s about time we offered up our own FAQ.

This should be helpful to many of our first time visitors.

Can you send me your wholesale catalog?
If you have visited our homepage then you have already found it 🙂 Our online wholesale directory of qualified suppliers is our catalog, this directory exists online only. The good news is buyers like you can browse for FREE.

How do I get a hold of your magazine?
You don’t, we do not offer a print publication of any kind. All of our platforms exist online. digital promotion is everywhere and provides buyers with instant access, kind of a no-brainer.

Who is the best supplier for “This widget?”
Our model is designed to promote wholesale suppliers within various product industries. We will always direct you to the best match category for the industry you seek to source from. We do not provide specific company recommendations over the phone. Our directory was designed solely for this purpose.

Are the companies within your directory legitimate wholesalers?
All of the companies within our directory must pass our qualification process. This process includes a phone call with one of our quality control team members. We visit the supplier’s website and place ourselves into the shoes of the buyer. There are many factors that we look for when determining qualification, all of these must be met prior to publishing a company within our directory.

Can I assume any company within your directory is safe to buy from?
You should never assume anything especially when it comes to your business. Although we work hard to ensure you connect with only the best of suppliers we strongly suggest you do your own research into any new business relationship. Take your time and ask questions, request references and consider placing a test order. Only after you have done all your research should you proceed.

Do I need to pay to access the “good suppliers?”
No. You do not need to pay anything, that’s the reason we started GetThatWholesale.com. We do not believe that information should cost you a single cent. You have full access to every supplier within our directory at any time. We do not recommend you purchase so called “supplier lists” or pay for access of any kind, there is no need to do this.

I found a supplier through your site and I have a question about one of their products?
Product questions should be sent directly to the wholesale supplier, please check their website or listing for contact information.

I have a retail business, can I get my company listed?
No, we only list wholesale suppliers. Companies offering both retail and wholesale are considered on a case by case basis, wholesale must be the majority of your business.

Do I need to pay to have my company listed in your wholesale directory?
Yes, there is a cost to inclusion. We have spent over 15 years building and promoting our wholesale directory to the wholesale marketplace. We have employees throughout the country and some professionals working for us internationally, their efforts allow us to be successful, we pass that success on to our advertisers. We are very proud of the increased response we offer, the inclusion fee is a very small price to pay for new and repeat buyer response. Compared to other forms of advertising our rates are extremely reasonable, we hope you agree. Ready to get listed? – CLICK HERE to get started (takes just a few minutes)

I’m a wholesale supplier, how about a free trial?
Sorry, we can’t offer you a free listing, but the good news is that we can offer you a basic listing that costs only $49 for an entire year of promotion. That’s like $4 bucks a month, any lower and we would be paying you 🙂

Ok, I’m interested but I want to speak with someone before proceeding, how can I reach you?
So unlike SO MANY other companies today we actually answer our phones and reply to emails (shocking!!! but true). Call us at 800-505-0452, office hours are M-F 9-5 est. You can also email us at sales@getthatwholesale.com.

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Business How To's Wholesale

Working with NEW Sources – Tips!

Look for a GREAT first impression

You’re probably going to be cold calling a wide variety of potential suppliers. Those first impressions provide a basic sense of what they might be like to work with.  Watch out, for those that are slow to provide responses, images, product details, or shipping rates. It may mean they don’t value those core customer service basics, they’re understaffed, or they’re disorganized.

Avoid businesses that don’t publish a phone number, email is ok but for some things, a call is absolutely really necessary, if you cannot call them now – you won’t be able to later if there is a problem.

get connected

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Business How To's Wholesale

5 Tips for working with a NEW Supplier.

So you found a new supplier, that’s great!  Here are some helpful tips towards long term success.

 

  1. First Impressions count!

When starting out or even after your business is established you’re probably going to be cold calling a wide variety of potential suppliers. Those first impressions will give you a basic sense of what they might be like to work with.

Watch out, for those that are slow to provide responses, images, product details, or shipping rates. It may mean they don’t value those core customer service basics, they’re understaffed, or they’re disorganized.

I specifically avoid businesses that do not provide a phone number to call them, email is ok but for some things a call is absolutely really necessary. This is one of those times, if you cannot call them now – you won’t be able to later if there is a problem.

  1. Communication is KING

Once you have started a relationship, keep your communication door wide open.  This could mean all the difference when your supplier decides to discontinue a certain product or worse experiences procurement issues.  Finding out you cannot fulfill an order for your own customers is never good for business.  Always keep the lines of communication open and you can avoid most obstacles with lots of notice.

 

  1. Become “Friends”

Social media is a great way to stay informed.  Suppliers routinely use this platform to provide specials, deals and one-time offers.  Follow your suppliers and stay on top of what they post, you could easily find yourself in an advantageous position just for being a “friend”.  This also provides another method of communication, definitely a plus.

 

  1. One is none and TWO is one…

It’s never wise to have all of one product come from one supplier. A supplier can close down, suffer health issues, fail to procure product on time, or run into shipping difficulties. Keep yourself covered and try to spread yourself out among several, this way you should always have a source if needed.  Suppliers know you get products elsewhere so there is no need to hide this fact, if they ask tell them and you might find yourself receiving better customer service since they know you have options.

 

  1. Nobody’s perfect

Everybody wants the best deal, experience etc. Applying perfect expectations to any supplier is ultimately going to provide you with disappoint.  Remember this works both ways, all relationships require both sides to put in work.  You can hold suppliers accountable while still be reasonable.  You might be surprised how well your understanding and patience is received.

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Business E-commerce Featured Wholesalers Hot off the press How To's Wholesale

Source Your Inventory From Top Retailers With BULQ

 

BULQ is disrupting the liquidation industry by offering a manifest guarantee, flat-rate shipping and the ability to source on the go.

BULQ is striving to disrupt the liquidation space. They’re a sourcing solution that is committed to providing resellers with the best possible buying experience. Because BULQ’s founders have experienced, first-hand, the challenges to sourcing, they have created a sourcing platform that offers a more modern and accessible approach to the liquidation industry.

What Sets BULQ A Part From Their Competitors?

What really sets BULQ a part from its competitors is ‘The BULQ Promise.’ The three main pillars of this promise include a manifest guarantee, flat-rate shipping, and dedicated support.

BULQ’s founders understand that a major pain point for customers is wasting money on lots that don’t match the manifest, they decided to implement a manifest guarantee. If the manifest is off by more than 2% in terms of condition and quantity, customers can make a claim for reimbursement.

Another frustration in the industry has been around high and unpredictable shipping costs. BULQ has made the shipping process super simple, offering flat-rate shipping. Shipping  is $30 per case and $200 per pallet. Inventory can also be shipped directly to a buyer’s door, no lift-gate required.

The final part of the BULQ Promise is the brand’s dedicated customer care team. Agents are available 6 days a week to answer questions and or provide other assistance either over the phone or via email.

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Business E-commerce Featured Wholesalers How To's Trends Wholesale

101 Hints & Tips for Flea Market Success

Research and Preparation

  • Find the market where you’d like to sell. Flea markets seeking out vendors usually advertise on Craigslist, local newspapers, and via online venues such as news station chat boards. Check these avenues out to find a market in your area, or ask friends about the markets they like to shop.
  • Observe and take notes. Scout the market you’re considering for your booth and look at the population, the products being sold and their prices. Note any trends that you identify.
  • Note other vendor’s prices. Your prices always should be close to or ideally below the prices of your competitors, especially if there are many of you selling the same types of items at the same flea market.
  • Depending on your city, county, and state requirements, you may need a tax ID number or resale license. The flea market office can usually tell you what you’ll need, and many have the paperwork available onsite.
  • Try to reserve a booth as close to the entrance as you can. This will ensure that buyers entering and leaving the flea market will see your booth first, and then again as they prepare to leave. The more visibility you have, the better!
  • Pay for your spot in advance if possible. Sellers all tend to arrive at the same time and stand in line for a spot. Maximize your chances of getting a spot in the best area by knowing who you’ll need to talk to and where you’ll need to go. If the market offers that option, paying ahead guarantees that you’ll have a spot.
  • Ask the flea market owner if they provide any additional services to their vendors. Some provide a newsletter to their vendors that gives them business tips, local auction dates and times, recommended places to buy products, etc.
  • Choose the highest traffic booth space, if you have a choice. If entrance spots aren’t available, try to be near other booths or concessions that will attract the sort of traffic that you want.
  • Invest in a pop up shelter, as well as some good folding tables and folding chairs. Make sure you have some anchors (such as 2 ½ gallon buckets full of sandbags or cement) that you can use to hold your shelter down if the wind picks up. Tables should be clean, or have some table cloths (preferably solid colored) to cover them with. Presentation is very important to buyers and will help increase sales.
  • Setting up a canopy will not only give your space a professional store-like appearance, it will also give you protection from the hot sun or rain. After setting up your tables, arrange your merchandise in an organized manner. Remember, a junked-up messy area can take away from the value of some items. It can also cause people to start tripping all over the place.
  • If you need electricity, bring extension cords! Most flea markets have power outlets available but they are not necessarily going to be near your booth. You can often hook up to one of your neighbors’ power supply if you bring your own extension cord.
  • If the flea market doesn’t specify a setup time, get there early. You want to have everything ready to sell when the customers arrive, and they will arrive the moment the flea market opens.
  • Make up a cash box ahead of time with plenty of change, and note down the total amount so that when you can take out the day’s receipts, the box is ready for next time. At the booth, keep the cash box close by and out of sight.
  • Use a tote bag to assemble a kit of things you’ll need such as tools, marking pens and tags, tape, paper towels, etc. Leave the kit packed and ready to go each time. This saves time on sale day and helps ensure you don’t forget anything.
  • Be prepared with the following: pens, pencils, markets, a notebook, price stickers or tags, extension cord, bungee cords, zipties or Velcro straps, safety pins, shopping bags for customers, wet wipes or hand sanitizer, tape, scissors, calculator, business cards, sunscreen, bug spray, aspirin/ibuprofen, a small cooler with water.
  • If you sell clothing, fashion accessories or shoes, make sure you have a full length mirror in your booth. Shoppers love to check themselves out before buying an item – don’t lose out on a sale because a shopper can’t see what she looks like in the coat she is trying on!
  • Bring more than you intend to sell. You may still end up bringing things home but it’s best to have a variety of items always available rather than seeing your stand get depleted throughout the day. Full stands attract more buyers!
  • Don’t be afraid of bringing items you think you won’t sell. There is a market for everything and at the right price, anything goes!
  • If you can, bring someone with you. Not only will it be helpful to help you set up and tear down without spending hours on it, but it will also allow you to step away from the booth for a few minutes during the day and see what others are selling at the market.
  • Having someone with you can also help wait on customers and watch for shoplifters. Professional shoplifters often work in pairs. One person will distract the vendor with questions, while their partner steals items.
  • Make and bring change! Make sure you have all kinds of coins (especially quarters) and small bills. Many people are likely to show up with $20 bills and you need to make sure you don’t run out of change in 3 or 4 transactions.
  • Pack a cooler! Most flea markets have a snack stand or place to get something to eat and drink but if you’re really busy, you might not have time to step out. Bring a cooler with ice packs, water, small snacks or anything to hold you over through the day.
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Business China Clothing E-commerce Featured Wholesalers Holiday News Hot off the press How To's trade shows Trends Wholesale

A GUIDE TO BUYING RETURNED AND EXCESS MERCHANDISE

What to look for when sourcing returned an excess merchandise.

(aka: how small store owners and resellers can bank on the busts of retailers and manufacturers)

Around $440 billion worth of merchandise is returned each year – a lot of which can’t go back on the shelves. But one retailer’s headache is another’s opportunity, and for online sellers, independent retailers and resellers, there has never been a better time to source returned and excess merchandise on the secondary market.

So, how do you navigate the secondary market to successfully sift through the bad and the ugly to get to the good? Here are some tips on what sellers should look out for when sourcing customer returns and excess merchandise:

 

It’s best to buy directly from the source

By purchasing directly from the retailer or manufacturer you can assume that there is no middleman involvement and no price mark up. Historically, it has been difficult for small to medium sized buyers to buy excess inventory directly from large retailers and manufacturers; however, today there are new, efficient systems that automate the manual work otherwise required for them to sell to larger buyer groups.  One such tool is an online auction marketplace platform. These marketplaces provide a level playing field for all buyers to compete for the inventory, and they enable a direct relationship with the source via a transparent platform. Because they eliminate all negotiation over price, it is just as easy to have thousands of buyers involved as it is to manually sell to just a handful.

 

Source online from reputable sellers

Independent retailers, online sellers and resellers can often source inventory more affordably and efficiently by tapping into online auction marketplaces that sell returned and excess merchandise. There are numerous benefits to sourcing this type of product online including: greater product availability, detailed product descriptions, bulk quantities at your fingertips, shipping options, and a quick sales cycle. The key is to make sure you are buying from a known brand: many top retailers like Wal-Mart, Target, Costco and Best Buy have their own liquidation marketplaces while others leverage multi-seller marketplaces like B-Stock Supply or Liquidation.com. In the case of multi-seller marketplaces, be sure to use one that has a seller rating system, so you know you are buying from a reputable seller.

 

Purchasing inventory via these online-auction liquidation marketplaces can be a great way to secure inventory at an affordable, in some cases rock-bottom price, ensuring a better profit margin for you.

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Business Clothing E-commerce Ebay Featured Wholesalers Hot off the press How To's Jewelry Licensed Merchandise Pet Supplies Retailers Self Defense/Security Shoes and Footwear Smoking Products Trends Wholesale

Secondary Market, the Road to Profiting in Wholesale

Every year over half a million businesses are created in the United States.  Approximately one third of these start-ups are retail businesses.  A large portion of these businesses will focus on the “Secondary Market”. This marketplace offers great advantages and high rewards but you need to be well prepared.  Finding the right supplier to source products from is critical.

Secondary Market products consist of Closeouts, Surplus Goods, Customer Returns, Liquidated Items, and any product that is not sold after its initial manufacture. Many companies specialize in secondary market purchases and reselling.  Resellers might experience some level of unsellable merchandise in these types of wholesale orders but not always.  Retailers will be hard pressed to find a cheaper source of merchandise than secondary market items and these products can be a great way to turn a profit.

Working within the Secondary Market is more than knowing just your product niche; you also have to know how to sell products with a variety of quality conditions.  Getting creative is essential for moving not only the good products but also the less desirable ones.  A good strategy is to start small by purchasing a few pallets and working your way up to buying full truckloads.  If buying smaller loads is an obstacle, you might need to consider your source. Remember, where you get your products is just as important as what you get, especially when sourcing surplus goods.

To gain additional insight into this industry we spoke with Michael Lawrence of DirectLiquidation.com.  His company represents one of the fastest growing marketplaces for Surplus Merchandise.  

In the past, online liquidators pawned off “as is” and “salvage-grade” merchandise to buyers as the best value available in the wholesale marketplace. Product misrepresentation, low-grade items, and a narrow assortment of tier-2 or 3 brands were commonplace. The ability to purchase small loads or retail-ready products was virtually unheard of. In addition, if you were “lucky” enough to win one of their auctions you could expect a further 7-15% “buyer premium” charge for the privilege of buying their junk inventory. – Michael Lawrence

Michael went on to explain how Direct Liquidation can solve these problems, they offer buyers an incredible range of products, tier-1 brands sourced from their exclusive relationships with top national retailers and manufacturers.  Smaller loads are available so buyers can test customer demand without depleting resources.  Having an ability to test demand could be the difference between a good bottom line and a bad one.

Large liquidators buy huge volumes of surplus merchandise and returns for literally pennies on the dollar. They process and sort this inventory and make it available to the smaller buyer. Generally liquidation lots are sold “as-is, meaning there is no guarantee of lot quality and usually no return on purchase. Understandably, this comes with the deeply discounted prices on these lots, typically well below wholesale. But “as-is, doesn’t necessarily mean poor quality.  Frequently a large portion of the inventory is in new or like-new condition.  Fact is, buyers can and do make a healthy profit reselling this merchandise.

Secondary Market Wholesale Products

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Business How To's Retailers Wholesale

Solving the Customer Returns Puzzle

creturn

One of the key strengths to a successful business in this industry is to be creative with the merchandise.

With customer returned merchandise you will see all kinds of goods come through your warehouse, everything from Electronics, Housewares, Hardware, Toys, Furniture, Clothing, Patriotic items and more.  Working with customer returns is more than knowing just your product niche; you also have to know how to sell products within a variety of quality conditions.  A truckload of customer returns will not only include a mixture of products but also a variety of product conditions including; new, open box, scratch & dent, shelf-pulls, and damaged items.  Getting creative is essential for moving not only the good products but also the less desirable products.  A common challenge that many startups have is trying to make money by focusing only on the good items without a plan for the not so good items.  It can be very challenging to move products that have missing pieces or have broken parts, but you have to remember there is a recovery value for everything. 

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Business Hot off the press How To's Retailers trade shows Wholesale

Maximize Your Trade Show Time

Business On Monitors Shows Commercial Trades Or Deals

Reasons to Attend

No matter how small your retail business may be, the benefits of attending a trade show sponsored by vendors or industry associations far outweigh any reason not to attend. These conferences have been developed in order to give retail owners, buyers and managers the opportunity to meet existing suppliers, conduct business meetings, network with others in retail and investigate new products.

If you’re currently struggling to operate your business with few to no employees, chances are you may feel like you don’t have the time to attend a trade show. Consider hiring temporary help, asking family to assist or simply plan to close shop for a day in order to attend the trade show.

Once you’ve decided to attend the trade show, you’ll need to plan ahead. To get the most from attending a trade show, you should have a strategy. Knowing what you would like to accomplish before, during, and after the show will help maximize your time. Here are some trade show planning tips:

Pre-Show Planning

  • Avoid the confusion at the show by pre-registering.
  • Have a goal of what you want to accomplish, such as which vendors to visit, what items you need to purchase, what seminars to attend and which new product lines you’d like to see.
  • Know your inventory needs before the show. More efficient purchasing will save you money by grouping your orders to take advantage of discounts and special offers, as well as keeping you within budget.
  • Set appointments with any vendor you’d like to meet with during the show.
  • Plan to bring any employees who would greatly benefit from attending the trade show.