As CHAMPS Trade Shows celebrates its twentieth anniversary, it’s clear that the cannabis industry has evolved. Over 20 years, the number of exhibitors who attend CHAMPS Trade Shows has multiplied. Exhibitors now include businesses that serve every aspect of the cannabis marketplace and every whim of the consumer. Hemp products, vaporizers, cigarette papers, lighters, credit card companies, POS systems, insurance providers, clothing, incense, candles, jewelry, media outlets and more are all represented at CHAMPS.
CHAMPS has expanded its own reach within the industry. Earlier this year, the massive B2B trade show introduced a new division: Dispensary+
It goes without saying that a popular cannabis dispensary is a busy place. But the needs of a dispensary are very different from those of a smoke shop. Consumers visit a dispensary to fulfill their medical needs or purchase recreational cannabis. It’s not their intention to buy a high-end glass piece or browse racks of cannabis-themed clothing.
Customer service is of the utmost concern. Addressing the needs of medical patients requires expertise and compassion. And if a dispensary is located in a state where recreational cannabis has been legalized, a large population of cannabis consumers means that operational demands are even more challenging. Furthermore, the range of cannabis products expands daily, it seems—edibles, oils, tinctures, CBD products, genetics. It takes a virtual juggler to keep that many balls in the air!